Greetings!

We’re excited to introduce Log Tagging in Site24x7!

Organizations generate logs from various sources—user activities, customer interactions, and system events. These logs often contain critical details like email addresses, phone numbers, and payment information. Manually identifying and managing such logs is time-consuming.

How log tagging helps

Here are some ways in which log tagging can help organizations streamline their log management process:

1. Organize logs for better visibility and searchability
   Tagging logs with relevant keywords and labels allows for easy organization and categorization. This, in turn, enables IT teams to search quickly and filter through logs to find specific information, saving valuable time and effort.
2. Enhance security and compliance
   Log tagging helps maintain security and compliance by identifying and tracking sensitive information, such as exposed API keys or authentication tokens in logs. This helps mitigate potential risks. You can also take action by manually hashing or masking such information.
3. Simplify troubleshooting and issue resolution
   With log tagging, IT teams can easily identify and track specific events or issues by creating log tags for different types of logs. This simplifies troubleshooting and helps resolve issues faster, minimizes downtime, and improves overall system performance.

How it works

• Automatically categorize logs: Apply predefined log tagging rules to automatically detect email addresses, phone numbers, IPs, credit card numbers, and other sensitive data.
  
• Apply tags using RegEx: Create custom log tag rules using RegEx to match specific patterns in log data.
  
• Protect sensitive data: Hash or mask sensitive information such as API keys, authentication tokens, and personal data to enhance security and compliance.
  
• Easily search and filter logs: Enjoy how easy tagged logs make it to search, group, and set up alerts for critical events.
• Set up alerts: Use the powerful query language to filter logs and trigger alerts when tagged patterns appear.

Example use cases

Consider the following log entries and its log tags:

[2025-02-04 12:30:45] INFO - User login successful: user_email=john.doe@example.com [#Email]  
[2025-02-04 14:10:32] WARNING - Customer support call received from: +1 (555) 123-4567 [#Phone, #PII]  
[2025-02-04 18:22:58] CRITICAL - Unauthorized transaction detected: Card=4111-1111-1111-1111 [#Security, #FraudAlert]
[2025-02-04 22:45:11] ERROR - Fraud alert! Suspicious activity detected on Account: 1234567890123456 [#FraudAlert]  

With log tagging, these logs are automatically tagged, allowing teams to track security threats, compliance risks, and system issues more effectively.

Get started with log tagging